PRIVACY POLICY

1. WHO WE ARE
Concept Avenue
Registered in Cracow, Poland
Website: www.concept-ave.com
Email: contact@concept-ave.com

2. WHAT INFORMATION WE COLLECT
We may collect and process the following types of personal data:
Identity Data: name, company name, job title
Contact Data: email address, phone number, postal address
Technical Data: IP address, browser type, device information, operating system, referral source
Usage Data: information about how you use our website and services
Marketing and Communications Data: your preferences in receiving marketing from us
We only collect personal data that is necessary for the purposes described in this policy.

3. HOW WE COLLECT YOUR DATA
We collect data through:
Contact forms on our website
Email communication
Cookies and similar tracking technologies
Analytics tools

4. WHY WE COLLECT YOUR DATA
We use your personal data to:
Respond to your enquiries
Provide and improve our services
Manage our business relationship with you
Send marketing communications (only if you have given consent)
Comply with legal obligations

5. LEGAL BASIS FOR PROCESSING (GDPR)
Under GDPR, we process your personal data based on:
Your consent
Performance of a contract
Compliance with a legal obligation
Our legitimate interests, provided they do not override your rights

6. SHARING YOUR DATA
We do not sell your personal data. We may share your data with trusted third parties such as:
Hosting and IT service providers
Analytics providers
Professional advisers (lawyers, accountants)
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. INTERNATIONAL TRANSFERS
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR.

8. DATA RETENTION
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. YOUR RIGHTS UNDER GDPR
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority (in Poland: President of the Personal Data Protection Office – UODO)

10. COOKIES
Our website uses cookies to improve your browsing experience. You can control cookies through your browser settings.

11. DATA SECURITY
We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

12. CHILDREN’S INFORMATION
Our website is not intended for children under the age of 16 and we do not knowingly collect data relating to children.

13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Concept Avenue
Przemiarki 23, 30-384 Cracow, Poland
Email: contact@concept-ave.com